In this third installment of the Phylmar Group Vlog, Mark Katchen shares some tips on the most efficient ways to train your staff. In this 4:50-minute video, Mark encourages managers to ask themselves:
1) How will you get your trainees to complete the feedback and evaluations?
2) How do you know the learning you intended has taken place?
3) How do you know the learning that took place has been retained?
Watch the clip for answers: https://youtu.be/767WbH2wLi8