Effective Risk Communication Strategies Course Outline
The Phylmar Group, Inc.
COURSE DESCRIPTION
Risk communication is part of the science of risk assessment and the process of risk management. This course is designed to assist those responsible for environmental, health or safety issues effectively communicate risk information to employees, community members, and the media. You will gain an understanding of how risk is perceived and learn the best approaches to communicating risk. Sharpen your risk communication presentation skills through role playing and mock media interviews. Develop your own crisis management plan. Understand which computer-based applications can be used successfully in risk communication. Case studies and real world examples are incorporated into the course.
TOPICAL OUTLINE
Approaches to Risk Communication
Laws Mandating Risk Communication
Constraints to Effective Risk Communication
Ethical Issues
Principles of Risk Communication
Determining Purpose and Objective
Analyzing Your Audience
Determining the Appropriate Methods
Setting a Schedule
Developing a Crisis Management/Communication Plan
Information Materials
Pictorial Representation of Risk
Face-to-Face Communications
Working with the Media
Computer-Based Applications
The Meaning of Success
Types of Evaluation
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